How to get in touch with our team
Reach out to us about our catalogue listings, product fabrics, wholesale inquiries, or broken links. We make the gel packs and wraps shown here and we read every message that comes in.
Write to us at the address below if you notice a photo that does not match, a broken link in the catalogue, or an error on a product page. We also welcome wholesale questions from shops interested in our cold gel packs, cooling eye masks, and wraps.
Paper mail sent to the mailing address in the footer will reach our desk as well. That location is a mail stop only, so there is no storefront counter to visit, no stock to try on, and parcels should not be posted there.
Every order question belongs with the retail partner on the order page where the purchase was made. We handle product designs, fabrics, and catalogue notes directly, while all purchase records live entirely with that retail seller.
The letterbox for anything on this catalogue: [email protected]